Q&A with Bethany McCauley, Sales Account Executive at Tobacco Dock London

Written by Paul
Jan 29, 2020

Q&A with Bethany McCauley – Sales Account Exec at Tobacco Dock London


Tell us about your role at the venue and how long you’ve been there 

I’ve been at Tobacco Dock for just over a year now and my main focus is selling The Dock Gallery. This is our only ‘plug and play’ space offering a DDR with fully built in AV and furniture, a great space for those who are used to hosting events in hotels or such similar venues. I also look after the sales for our many meeting rooms; which work well as a stand-alone space or breakouts alongside The Dock Gallery.  The meeting rooms range from 6 boardroom-50 theatre and all come equipped with AV and furniture. On top of this I take enquiries for our rooftop bar, Skylight where we offer packages from 50-600 to include drinks, street food, summer lawn games or ice skating in the winter!  

What’s the best thing about working at your venue? 

The team! The venue is of course amazing but having such a great team around makes coming into work that much better!  

How did you get into the hospitality industry? 

During my degree in Travel and Tourism, I enjoyed the events part of the course and I was also working at The Hilton where I was interested in the events held there. I knew I would then like to learn more about the events industry and moved to London to do the Event Academy course. I had a few freelance jobs before getting a full time job with a caterer and 3 years later realising I really wanted to get stuck into 1 venue!  

What’s the history of Tobacco Dock? 

In the 1800’s the venue was built to store valuable goods such as tobacco, wines, wool and animal skins which were delivered through the Docks. After the docks fell into disuse the venue was turned into a £70m shopping centre in the 80’s to be ‘The Covent Garden of the East’ however, with poor transport links was closed down after a year. There were a few large corporate events held in 2004 and some filming before being turned in Tobacco Dock Venue Limited in 2012.  

Tell us something we wouldn’t know about Tobacco Dock London

The space as you see it now was 3 times larger when it was being used as a warehouse!  

What’s the coolest event you’ve worked on, and how did the venue cope with it? 

At the end of last year we hosted an event with Xcite – Innovation 360.  It was a ‘Dragan Den’ type event for start-up tech companies. The Dock Gallery was totally transformed with branding across the whole space, a jazzy stage set and the event was live steamed online.  To support this event the team had to think outside the box and with an expert onsite AV team we were able to support the clients camera team to ensure all aspects of the event were ready for the live stream.  

What events work best at the venue? 

There honestly aren’t any events that work better than others, we have conferences for up to 6,000 pax, phone launches, food festivals, live music events and even a cat expo!  All which work brilliantly in their own individual way.  

Why do clients choose to host events at your venue? 

History and flexibility! Overseas clients love the history and with the space being a blank canvas, clients have so many options to create their event exactly how they envisioned.  

What are your venues top 3 USPs that separate you from other venues? 

We are versatile, have great outside spaces, and endless branding opportunities  

What changes or exciting plans are coming up in 2020 for the venue? 

We have been awarded a Green Mark for sustainability - the first event space to achieve this! We are currently refurbishing our entrances, flooring, lighting and most excitingly the Quayside Walkway.  The Quayside Walkway will shortly be adorned with new seating areas with planters as well as a living wall.